CBLD was founded by Ms Elizabeth Chan and was established in April 2007 in Singapore with a vision to be the leader in competency-based learning and development. Over the last 14 years, CBLD has established itself to be a leader and front runner in the area of competency-based learning and development, which includes development of competency frameworks, competency standards, competency-based training and assessment programs, and competency based Human Resource systems. Ms Elizabeth Chan, Founder and Chief Executive Officer is recognized as a pioneer in this field for her involvement with Government Agencies in developing and implementing the National Skills Recognition System and the Singapore Workforce Skills Qualifications Frameworks for close to 50 different industries.
CBLD was an approved training organization by the Skillsfuture Singapore (previously known as the Singapore Workforce Development Agency), under the Ministry of Education for the Adult Education, Environmental Services, Human Resource, and Service Excellence Skills Frameworks from 2007 to March 2021. It was also an approved training organization by Agency for Integrated Care, under the Ministry of Health for its Caregiver programs from 2014 to March 2021. CBLD has trained and certified more than 50,000 individuals with national certifications and qualifications.
In 2018, CBLD also established another wholly owned subsidiary, CBLD Manpower Consultancy in Singapore with the purpose of supplying skilled manpower, including domestic workers to Singapore and international market. It draws support from its parent company, CBLD to provide the necessary training to upskill and prepare workers for employment and to supply workers from countries such as Indonesia, India, Philippines and Myanmar for overseas employment to places such as Europe, Asia-Pacific, Canada and Middle East regions.
Under the able guidance of Ms Elizabeth Chan, CBLD is set to continue and take its solutions, services and training programs par excellence to the local and international market. Besides offering our expertise in development and implementation of competency framework and learning and development programs, CBLD is also ready to offer competency-based training programs in sectors of adult education, human resource, including workplace learning and development, tourism, caregiver, food & beverage, environmental services, train-the-trainer programs, just to name a few. These programs can be offered through classroom, e-learning, franchising and/or licensing models. It also aims to collaborate with potential partners in the supply of skilled workers for international market. Together with SkillsSG Venture, a joint venture between CBLD and other Skillsfuture Singapore Approved Training Organizations, we are set to explore international markets with the help and support of different government agencies both locally and overseas to identify potential partners for collaboration and partnerships.
Our purpose to is to make a difference in the life of the people we trained and placed.
CBLD Track Record
CBLD has built up expertise and track record through years of experience in developing and implementing WSQ competency frameworks for the Singapore Workforce Development Agency (WDA), now known as SkillsFuture Singapore (SSG).
Some of the projects that were assigned to CBLD by the Singapore Workforce Development Agency (WDA) were:
- Review and development of competency frameworks (i.e. Retail, MICE, Employability Skills, Early Childhood Care and Education, Creative, Social Service (Senior Care))
- Development of Competency Standards
- Development of Standard Curricula
- Development of On-the-Job Training Programs
- Development of Assessment Plans (both composite and modular)
- Setting up of Industry Assessment Centers for Retail, Hotel and F&B sectors, including developing Challenge Test Assessment Plans, training of assessors to conduct assessments, and supervise assessments
Why choose CBLD
CBLD’s uniqueness as a consultant and program provider include the following:
- Expert in development and implementation of Competency Frameworks at national, industry and organizational levels for learning and development
- Was appointed by Workforce Development Agency (WDA) as approved training provider for the Advanced Certificate in Training & Assessment (ACTA) – a national train-the-trainer program for Adult Educators to interpret and implement the national competency framework - from 2007 to end 2015
- Have trained and certified more than 6,000 individuals under the ACTA training program
- Was appointed by WDA, now known as Skillsfuture Singapore (SSG) as approved training provider for the Workforce Skills Qualifications (WSQ) Human Resource programs, to offer a full suite of competency-based human resource modules – beginning with development of an organizational competency and career pathing framework.
- Have proven track records in the development and implementation of national competency frameworks (such as Retail, MICE (Meetings, Incentives, Conferencing and Exhibitions), Employability Skills, Creative, Early Childhood Care and Education, Senior Care Singapore WSQ Frameworks)
- Expert in development and implementation of Competency-Based Human Resource Systems in alignment with Competency Framework
- Expert in development and implementation of competency-based learning programs, including contextualization of training and assessment programs to meet clients’ needs (Workforce Skills Qualifications (WSQ) and non-WSQ). This includes classroom, e-learning, and workplace learning, including on-the-job training programs
- Expert in developing and implementing WSQ Assessment-Only Pathway (Recognition of Prior Learning and Challenge Test)
- Expert in On-the-Job Training (OJT) development and implementation
- Expert in setting up and auditing of training centers and assessment centers
- Training Programs incorporate the use of games and latest technologies such as Smart Board and e-Beam (future trends of learning interventions)
- Transferring knowledge and skills to clients when undertaking projects from clients
- Track record in meeting project timeline
- Offer original concepts in Consultancy Services and Training Programs
- Reputed as Quality Consultant since 2007
- Reputed as Quality Training Provider since 2007
- Knowledgeable in industry benchmarks and practices at national level
- Knowledgeable with latest technologies in learning and development
CBLD’s Experience and Clientele Base
Some of the industries that our CEO, Ms Elizabeth Chan has worked with include:
- Aerospace
- Automobile
- Attractions
- Bakery
- Biomedical Science
- Call Centre
- Creative
- Early Childhood Care and Education
- Education
- Electronics
- Entertainment
- Environmental Cleaning
- Financial Services
- Floral
- Food & Beverage – Quick Service, Coffee Shops, Food Courts, Hawker Centres, Chinese and Indian Restaurants, Pubs & Bars
- Healthcare
- Hotel
- ICT
- Insurance – General and Life
- Logistics
- Land Transport – Bus and Taxi
- Landscaping/Horticulture
- MICE (Meetings, Incentive, Conventions and Exhibitions)
- Nursing Homes Patient Care
- Pest Management
- Petroleum Retail
- Process
- Precision Engineering
- Real Estate
- Retail
- Security
- Shipping
- Social Service – Senior Care
- SPA
- Training and Adult Education
- Travel
- Waste Management
Conduct Competency Based Interviews and Make Hiring Decisions
I enrolled myself as a learner for the Conduct Competency-Based Interviews and Make Hiring Decisions program as I would like to gain theoretical exposure to Talent Acquisition and Management. I have had minimal experience planning and conducting interviews but after attending the course, I have a clear understanding of how a competency or behavioral-based interviews are conducted. I also learnt that there are factors and circumstances that can impact or influence selection/interview methods (i.e. skills frameworks, Tripartite guidelines, principles of responsible hiring). I think these are useful and advanced skills that any HR personnel should have. Thank you to Elizabeth and team for all efforts, in creating an interesting yet fulfilling learning experience for the class during the COVID-19 period. Mariani Binte Abdul Ghani